General information

1. Our main premises regarding user privacy and data protection

  • In GestionFotocopiadoras.com (hereinafter GF), the privacy of our clients and the protection of their data are considered aspects of the highest priority.
  • We have a duty to treat personal data stored in our systems with care.
  • Data is an asset and should only be collected and processed when absolutely necessary.
  • Like you, we do not like spam and we consider your privacy very important, therefore we will never sell, rent, give, distribute, or publish your personal information.

2. Responsible for data processing

  • Identity: Bastian ERP eSolutions on behalf of DIEGO PEÑALVER MONTERO - NIF 48432131L.
  • Postal address: Avda. Nueva Cartagena 47 bajo, Cartagena (Region of Murcia) Spain
  • Contact phone: 611 401 401

3. Purpose

For what purpose do we process your personal data?

We only process your personal data for specific, explicit and legitimate purposes, and we will not process your personal data in a way that is incompatible with those purposes.

How long will we keep the data?

We will keep your personal data for as long as you are our client, since we need them to continue providing the services that you have contracted with us.

If the contractual relationship with Bastian ERP eSolutions ends, your data will be canceled if you do not wish to continue subscribing to our information services. If you do not want to continue subscribing to our notices and communications, the definitive deletion of your data will not occur until the time necessary to comply with our different legal obligations has elapsed and in case at any time they were requested by a judge or court or administrative authority. During this time of conservation and collection your request not to continue receiving more information from Bastian ERP eSolutionsWe will not use your data for any other purpose other than those mentioned and, once the legal retention periods and the limitation periods for actions applicable in each case expire, we will permanently delete your personal data.

If you are not a client and have requested to subscribe to any of our information services, newsletters or commercial promotions, the personal data provided will be kept until the interested party requests its suspension, exercising their rights over the data.

4. Legitimation

Consistent with our business and our computer systems, this website is designed to comply with the following national and international laws regarding data protection and user privacy:

EU General Data Protection Regulation 2018 (GDPR) UE 2016/67

The compliance of this web application with the legislation indicated above means that it is probably also compliant with data protection laws and user privacy legislation established by many other countries and territories.

The key principles that Bastian ERP eSolutions applies are the following:

1. Legality: We will only collect your Data for specific, explicit and legitimate purposes, and we will not process your data in a way that is incompatible with those purposes.

2. Limitation of Purpose: We will only collect your data for specific, explicit and legitimate purposes, and we will not process your data in a way that is incompatible with those purposes.

3. Accuracy: we will keep your information accurate and up to date.

4. Data Security: we will apply the appropriate technical and organizational measures to guarantee an adequate level of security in relation to the risks posed by the processing and the nature of the data to be protected. Such measures are established to prevent any unauthorized disclosure or access, accidental or unlawful destruction or accidental loss or alteration, and any other form of unlawful treatment.

5. Access and Rectification: we will treat your data in accordance with your privacy rights.

6. Conservation: We will keep your data consistent with applicable data protection laws and regulations and no longer than is necessary for the purposes for which it was collected.

7. Transfer of data to third parties: the data will not be transferred to third parties.

5. Recipients and communication of data

We can communicate them to the following category of recipients, who will then process your data on behalf of Bastian ERP eSolutions and only and exclusively within the framework of these treatments:

Other third parties: to comply with the law, requests from authorities, court orders, legal procedures, obligations related to reporting and submitting information to authorities, etc.

Regarding our service providers

We use a third-party service OVH HISPANO, SL through its subsidiaries and branches in the European Union to process or store data on our behalf. This third-party service acts in these cases as the data controller and scrupulously complies with the principles of confidentiality, integrity and availability of the information.

The service has been carefully chosen by Bastian ERP eSolutions , according to its degree of maturity in complying with the standards specified in section 4.

Data security procedures include: access security, backup systems, monitoring, review and maintenance, security incident management and continuity, etc.

Data storage

The Data is stored in an independent database whose access is protected and allowed only to whoever is provided the credentials, these will be changed by the user intended to use the program.

6. Rights

What are your rights when you provide us with your data?
  • Anyone has the right to obtain information about whether Bastian ERP eSolutions is treating data that concerns them.
  • Interested persons have the right to access their data, as well as to request the rectification of the indexed data or, where appropriate, request its suspension when, among other reasons, the data is no longer necessary for the purposes for which it was collected. .
  • In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Bastian ERP eSolutions will stop processing the data, except for compelling legitimate reasons or the exercise of defenses against possible claims.
How can you contact us to exercise your rights?

There are several contact methods for a user to exercise their rights regarding the treatment that Bastian ERP eSolutions makes of their data. A request can be made in writing, in person or through the email rgpd@bastianerp.com , attaching the corresponding form.

Right

AEPD
(Spanish Agency for Data Protection)

Request for access to personal data

Pdf

Request for rectification of personal data

Pdf

Request for cancellation of personal data

Pdf

In order to exercise the rights of Access, Rectification, Cancellation or Opposition (ARCO), the interested party who contacts Bastian ERP eSolutions , must be able to prove their identity so that the data controller can verify it according to the stored data. As responsible for the treatment of the data provided in the forms on this website, in the face of any notification by the user in order to exercise any of the rights of Access, Rectification, Cancellation or Opposition on their personal data, Bastian ERP eSolutions, will inform the interested party about the actions derived from their request within a maximum period of 1 month (it may be extended to 2 more months in the case of particularly complex solutions and informing of this extension within the first month).

7. Origin

All the data that is collected directly from the web application and always after the interested party provides them through the forms enabled for such use. Or the interested party requests an import or transfer of data from other means provided by the same. They are not acquired through any other means.

8. Security breaches

Bastian ERP eSolutions will report on any security breach that affects the database used by the web program, or that affects any of our third-party services, each and every person, data which may have been affected, and authorities, within 72 hours of detecting the breach.

9. Definitions

You can find in this policy, the following terms:

  1. Responsible for treatment: means the organization that determines the purposes and the way for which the data is processed. Unless we inform you otherwise, the data controller is Bastian ERP eSolutions
  2. Treatment manager : means the person and / or organization that processes data on behalf of the person in charge of the treatment.
  3. Data: these are data related to you directly or that allow your identification, such as, for example, your name, telephone number, email address, etc. . Also the data that is stored in its database.
  4. Treatment: means the collection, access and all forms of use of your data.